Mobile Access

Account Login

Other Services

aql Telecoms

Click here to view aql's range of voice fax and Business Voice over IP telephony solutions.
Click Here...

Mobile Access

aql^® Mobile Access(tm) is based on the Award Winning aql^® SMS Relay(tm) wholesale product

The Solution

The service allows any callcentre, or switchboard, to accept SMS text messages on its landline number. This means that your customer or caller has the option of either texting or calling - adding a new dimension to your customer service communication.

Accessibility - Deaf and hard of hearing community members can text in - no need for minicom lines
Audit trail - all texts are stored for quality purposes - ensuring all enquiries are dealt with quickly and effectively
24/7 - Available even when the phones aren't manned
Communication on the public's own terms - they can text when and where they want to.
No busy tones or waiting on hold
SMS Texts can be integrated directly into existing software systems
Texts replies can be sent back
Increased accessibility to the 18-25 "text generation"

Quick Links

Contact us about this page
We're on Twitter Follow us
Stay up to date using our RSS
Ask a question in our forum

Latest News

aql sponsors Hatfield Heath Festival

Not quite the o2 arena, but a great turnout and enjoyable local event. We're keen to get...

aql wholesale mobile - 3g coverage quick-checker

3g Data and voice resellers can now perform instant postcode coverage lookups via the aql...

aql powers bandwidth needs of Leeds Media Hub

In an article describing the ideology behind Manchesters Media City, John Nuttall (a key shaper...

Neowave Signs aql MVNO agreement

NeoWave Signs MVNO Contract - Comms Dealer Announcement NeoWave’s MD Justin Blaine today...

aql named amongst finalists at 2010 ISPA Awards

aql were lucky enough to win Best Internet Telephony Service provider in 2009. This year at the...