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aql Earns ITSPA Quality Mark
Posted on Aug 04th 2010
ITSPA, the Internet Telephony Service Providers Association, have awarded aql the ITSPA quality mark. This mark is awarded to eligible ITSPA members who demonstrate clear defined customer service specifications and adhere to ITSPA's defined frameworks for :
• Porting numbers (in and out)
• 999 Calling
• Membership of an industry standard Telecommunications dispute resolution scheme
• Operate a Single Point of Contact (SPOC) for liaison with other telecommunications operators and also the Home Office and other agencies.
More information on the quality mark can be found here.
aql sponsors Hatfield Heath Festival
Posted on Jul 04th 2010
Not quite the o2 arena, but a great turnout and enjoyable local event. We're keen to get involved with community events of all sizes - please contact Melissa for more information.
aql wholesale mobile - 3g coverage quick-checker
Posted on Jul 02nd 2010
3g Data and voice resellers can now perform instant postcode coverage lookups via the aql website. The data returned includes coverage and also any congestion (such as may be experienced in busy metropolitan areas).
aql powers bandwidth needs of Leeds Media Hub
Posted on Jun 28th 2010
In an article describing the ideology behind Manchesters Media City, John Nuttall (a key shaper of the Manchester music scene) describes aql's acheivements in Leeds, supplying true 100mb/s broadband links into leeds media and businesses.
Click here for the full article.
Neowave Signs aql MVNO agreement
Posted on May 25th 2010
NeoWave Signs MVNO Contract - Comms Dealer Announcement
NeoWave’s MD Justin Blaine today announced a significant new step in the expansion of NeoWave with the availability of a non competing MVNO offering to its resellers powered by aql.
Justin Blaine commented “The increasing need to be more efficient in the use of telecoms and the growing recognition by customers of a true FMC style service means a huge opportunity for the independent telecoms dealer, however not all MVNO offers are alike, and the technology available varies enormously.”
Firstly Neowave is taking a very different stance with its partner resellers, not only does NeoWave not compete with its channel customers but with its MVNO offering all resellers will always retain ownership of their customers. This non competing attitude will help create long term recurring revenues for our partners and net capital value within their businesses, Blaine also added, “This provides a unique double dose of Reseller protection, something that is totally unusual within our market place.”
Other significant features of the offering from NeoWave are FSA standard call recording ‘in the cloud’, and the ability to have multiple numbers on your mobile handset including geographic and non geographic numbers. The ranges of services available from NeoWave all come with market leading value including the new NeoWave unique ‘tracker’ pricing. This means there is no longer a vulnerability to fixed term pricing with a NeoWave supply contract, It is all part of the NeoWave partnership approach to its re-seller partners.
Paul Greaves Sales Director at aql said, “We are pleased to be working with NeoWave ‘the combination of our technology and their re-seller support means the best outcome for everyone.”